Practical Business Analysis

This course is suitable for people in the following circumstances:

• If you are new to business or systems analysis.
• If you are an experienced analyst looking to formalise
  your training.
• If you are a non-information systems person working with system analysts.

After completing this course, candidates will be able to:

• Apply a structured, disciplined approach to understanding business systems and solving business problems.
• Understand the importance of our stakeholders and their goals.
• Produce effective requirements.
• Plan, conduct, and follow up a structured investigative interview.
• Understand that there are many analysis techniques and when to apply each of them.
• Produce a process model of an end-to-end business process.
• Produce a use case diagram and a detailed use case description.
• Produce some user stories.
• Produce an entity relationship diagram and a data dictionary.
• Build decision trees and decision tables to represent and clarify business rules.
• Use critical appraisal techniques to refine and improve a system specification.
• List the desirable contents of a business requirements specification.

• Face-to-face or virtual trainer delivered three-day course.
• Undertake individual and group led activities to support practical application.
• Includes additional reference resources.
• Students receive certificate of completion at the end of the course.

• The role of the business systems analyst.
• Project scope and planning the analysis.
• Understanding the business environment.
• Investigation techniques.
• Tools and techniques for modelling the system.
• Structured walkthroughs and critical appraisal.
• Tools and templates.