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Course Overview
Being a good supervisor, manager and leader is an important part of maintaining productivity and morale among staff. Individuals who are successful in these roles often possess both interpersonal and management skills, plus an approachable, confident and supportive personality. A great manager or leader is one who strives to continually learn, build upon their strengths and identify any areas of weakness in which to improve. Leadership skills are essential to good supervision and management of teams.
Download course outlineThis course is for existing and up-and-coming leaders to develop and refine their leadership capabilities and scope.
At the end of the program you will have:
- Developed a deep understanding of emotional intelligence and its role in leadership.
- Learned how to distinguish between the focus, roles and skills of a manager versus that of a leader
- Enhanced your self awareness and your understanding of your strengths and weaknesses as a leader.
- Understood and applied the principles of forming a team that is highly engaged, aligned and attuned to delivering
exceptional performance. - Developed the profile of a leader.
- Attributes of Leadership
- Leading versus Managing
- Modelling the Energy and Resilience of a Leader
- Inspirational, Outcome-Oriented Leadership
- Fixed versus Growth Mindset
- Aligning on Culture and Values
- Leading Change
- Moving Hearts and Minds
- Leading Diverse Teams
- Leveraging Healthy Conflict
- The Science of Influence
- Effective Conflict Resolution
- Traits of a High-Performance Team
- Leadership Styles and Culture
- Creating a Winning Mindset
- Leading Innovation
- Skilling Up versus Creating Leaders
- Mastering Powerful Questions
- Coaching Role Plays
- Turning Ideas Into Habits
Three days of trainer led sessions which bring a ‘prepare, explore, apply’ structure to the learning experience to maximise learning success and support a 70:20:10 approach to the learning.
On completion, students will receive a certificate of completion.
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