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Course Overview
This program is designed to develop essential leadership qualities, emotional intelligence, change management skills, and the ability to lead high-performing and diverse teams. Participants will explore strategies to inspire, influence, and drive meaningful outcomes in their organizations.
Download course outlineThis course is targeted at:
- Senior managers.
- Department heads.
- Project & program managers.
- Team leaders & supervisors looking to progress their careers.
Module 1: What is leadership?
- Attributes of Leadership
- Leading versus Managing
- Inspirational, Outcome-Oriented Leadership
- Leadership Styles and Culture
Module 2: Leading with Emotional Intelligence
- Self-Awareness
- Emotional Competencies
- Empowering and Disempowering Emotions
- Modelling the Energy and Resilience of a Leader
- Personal accountability and decision making
- Self-management
Module 3: Characteristics of high-performance teams
- Aligning on Vision, Culture and Values
- Fixed versus Growth Mindset
- Traits of High-Performance Teams
- Steps to create a High-Performance Team
Module 4: Leading change
- The process of transition
- Human responses to change
- Communication in change
- Moving Hearts and Minds
- Dealing with resistance to change
Module 5: Leading Diverse Teams
- Leveraging Healthy Conflict
- Effective Conflict Resolution
- The Science of Influence
- Leading Innovation
- Creating a Winning Mindset
- Courageous Conversations
Module 6: Coaching and Mentoring
- Coaching and Mentoring
- Skilling Up versus Creating Leaders
- Mastering Powerful Questions
- Coaching Models
- Coaching Role Plays
- Turning Ideas into Habits
By the end of this course, participants will be able to:
- Define the core attributes of leadership and differentiate them from management.
- Apply emotional intelligence principles for effective decision-making and resilience.
- Build and sustain high-performance teams through alignment and mindset development.
- Lead and communicate through organizational change while managing resistance.
- Navigate and leverage diversity in teams while fostering innovation and constructive conflict resolution.
Participants will receive a student workbook that includes accompanying information, written activities, reflective activities and PowerPoint slides.
Three days of trainer led sessions which bring a ‘prepare, explore, apply’ structure to the learning experience to maximise learning success and support a 70:20:10 approach to the learning.
On completion, students will receive a statement of completion.
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