Ensure Team Effectiveness

Face to face duration: 2 days

Course Objectives

Download Button

This two (2) days course describes the performance outcomes, skills and knowledge required to facilitate all aspects of teamwork within the organisation. It involves taking a leadership role in the development of team plans, leading and facilitating teamwork and actively engaging with the management of the organisation.

Learning Outcomes

  1. Establish team performance plan.
  2. Develop and facilitate team cohesion.
  3. Facilitate effective teamwork.
  4. Liaise with stakeholders.


  • Managers, team leaders, supervisors and anyone responsible for facilitating work teams and building a positive culture within work teams.


  • Define elements of high performance teams.
  • Establish a common understanding of team purpose, roles, responsibilities and accountabilities in accordance with organisational goals, plans and objectives.
  • Develop performance plans to establish expected outcomes, outputs, key performance indicators and goals for work team.
  • Support team members in meeting expected performance outcomes.
  • Implement strategies to help teams move towards each stage of team development.
  • Apply remedies to ‘groupthink’.
  • Build tactics to cope with conflict
  • Develop strategies to motivate and lead high performing teams.
  • Implement and monitor a coaching plan
  • Manage underperformance.
  • Reward excellence to “ignite minds and souls.”


  1. Stages of team development.
  2. Team culture, norms and DNA.
  3. Group behaviour.
  4. Performance appraisals.
  5. Models and practices of performance management.
  6. Process for managing underperformance.
  7. Reward strategies.
  8. Strategies for mentoring and coaching to informally guide and instruct team members.
  9. Issue resolution.
  10. Strategies for gaining consensus.

Program Outline

Day One

Establish team performance plan

  • Attributes of highly effective teams.
  • Team development process.
  • The leader’s role in each process

Facilitate teamwork

  • Overcome ‘groupthink’.
  • Facilitate teamwork effectively to meet organisational goals.
  • Activities throughout the module.

Day Two

Liaise with stakeholders

  • Ensure team are informed of tasks and responsibilities.
  • Deal with underperformance.
  • Reward good performance.
  • Activities throughout the module.


"The Student Manual is a logical, carefully thought through and well presented document. The face-to-face facilitators are helpful, patient, knowledgeable and passionate. Thank you for the time and effort that blueVisions have put into preparing and supporting this course."

David Thorpe iiNet Australia

"Your personal contribution to our training has been invaluable. Your infectious high spirits and genuine want for our success have shone through. I sincerely thank you for your efforts over the past two years."

Stephen Davies Group Manager, Construction Services Group, NSW

"Your course made me realise how irrelevant what I was learning through my university course actually was to my job. Due to this, I will be seeking to complete the remainder of the modules in this diploma through blueVisions."

Damien Bleeker Project Coordinator, Liverpool City Council, NSW

"Thank you for a wonderful course....This has been by far the best development course I've ever been a part of."

David Darcy LSPSPO - Defence Materiel Organisation

"Having sat in at various times in both courses, as well as being present for the final summary and feedback sessions I was really impressed with the positive feedback and outcomes. The blueVisions trainers did an awesome job and really motivated and inspired both groups. The level of the course was spot on for each group."

Brian Clarke Leadership Development Coordinator, Gasco