Head of Practice – Health and Community Services


Blue Visions Management Pty Ltd, trading as Institute of Management, has a need for a Head of Practice – Health and Community Services.

Reports to Executive General Manager, Institute of Management

Title Head of Practice – Health and Community Services

Qualifications delivered by Practice

• Certificate III in Individual Support CHC33015
• Certificate III in Early Childhood Education and Care CHC30113
• Certificate IV in Ageing Support CHC43015
• Diploma of Early Childhood Education and Care CHC50113
• Diploma of Community Services CHC52015
• Diploma of Nursing HLT54115

Qualifications and Experience As Head of Practice, the incumbent must be able to demonstrate professional work history (10 years + of practical experience), and hold a qualification/s in Health and Community Services. Sectors may include Nursing, Aged Care, Childhood Education and Care, or any other allied health sector profession.

As a minimum, the Head of Practice must hold a Certificate IV Training and Assessment with demonstrated experience in the design and delivery of training programs.

Prior trainer and training management although not essential, is considered desirable.


As part of your role you will be responsible to:

• Define and agree the strategy to build the Practice within Australia including a detailed business plan to achieve the agreed strategy.
• Manage the development of products and services (both training and consulting offers) aligned to industry recognised certifications and/or qualifications;
• Participate in the selection, recruitment and on-going professional development of trainers delivering the services of this practice;
• Manage quality within the practice, not limited to quality of courseware, quality of trainers delivering courses, quality of client outcomes expected through our engagement of these services;
• Deliver periodic training to clients and learning cohortd;
• Continue to develop a strong profile in the industry through active involvement (speaking roles, industry committee member, case studies, articles etc);
• Conduct periodic internal audits on quality of trainers;
• Provide pre-sales support where required across Australia;
• Contribute to IM marketing strategy
• Reporting against the business plan is expected monthly;


• Maintain necessary qualifications/certifications and practical experiences to lead the practice;
• Apply quality assurance to ensure continuous improvement;
• Address non-conformances / client feedback in a timely manner;
• Demonstrate corporate values at all times (Passion, Empathy, Integrity and Commitment);
• Align with the company culture driven by professional excellence, innovation, inclusiveness and trust;
• Work within corporate systems, processes and procedures;
• Demonstrate excellent interpersonal and networking skills;
• Actively participate in industry and develop the profile of Institute of Management in Health and Community Services training;
• Deliver services throughout Australia if required and within reason, including departure / arrival during the weekends;
• Take on other special tasks as necessary for the IM CEO or other Regional Managers upon approval of the IM CEO;