Interviewing Skills

Face to face duration: 1 day

Course Objectives

This one (1) day course covers the performance outcomes, skills and knowledge required to successfully prepare and conduct an interview.

The purpose of this course is to equip the participants with the skills required to conduct a first interview with candidates, prior to sending potential candidates to the line managers.

Learning Outcomes

  1. Follow a systematic recruitment and selection process.
  2. Prepare and conduct an interview based on key selection criteria.
  3. Evaluate and make a selection decision objectively.
  4. Produce a candidate evaluation report (evidence-based).

Benefits

  • Improve confidence in recruitment and selection process.
  • Conduct interview based on real assessment of skills.
  • Develop questioning techniques.
  • Become culturally sensitive.
  • Develop active listening skills.
  • Write effective behavioural questions.
  • Gain an understanding of selection process.
  • Set the scene for an interview.
  • Enhance interviewing techniques.
  • Use clear and precise language.
  • Write minutes from an interview.

Topics

  • Process of recruitment, selection and induction.
  • Who should recruit?
  • Internal versus external candidates.
  • Prepare for the interview.
  • Conduct the interview.
  • Types of interviews and behavioural interviewing.
  • Body language and hidden messages.
  • Types and roles of aptitude tests.

Audience

  • HR specialists, recruitment officers and those who would like a refresher course.

Format

  • Role play.
  • Group exercises.
  • Short lecture sessions.
  • Facilitator to observe and provide feedback.
  • Use templates and checklist.

Delivery Strategy

This one (1) day course has been designed by our senior trainers who combine industry experience with academic excellence.

Our program design and delivery is based on adult learning principles and experiential learning.

Participants will also receive a state-of-the-art student manual with all reference materials, PowerPoint presentations and activities.

Program Outline

Day One

Follow a systematic recruitment and selection process

  • Update the position description if required.
  • Identify different interviewing techniques.
  • Prepare for the interview.
  • Develop the interview guide.
  • Activities throughout the module.

Conduct an interview based on key selection criteria

  • Prepare the interview venue.
  • Ask inclusive questions that are related to the competencies.
  • Provide opportunities to answer and clarify information.
  • Ensure self-esteem is maintained and interviewee is relaxed.
  • Evaluate candidates based on selection criteria.
  • Activities throughout the module.

Produce candidate evaluation report (evidence-based)

  • Use a rating scale system to make an informed decision on the short list.
  • Produce an objective report based on each candidate.
  • Organise a second interview and reference check if applicable.
  • Activities throughout module.

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Testimonials

"The Student Manual is a logical, carefully thought through and well presented document. The face-to-face facilitators are helpful, patient, knowledgeable and passionate. Thank you for the time and effort that blueVisions have put into preparing and supporting this course."

David Thorpe iiNet Australia

"Your personal contribution to our training has been invaluable. Your infectious high spirits and genuine want for our success have shone through. I sincerely thank you for your efforts over the past two years."

Stephen Davies Group Manager, Construction Services Group, NSW

"Your course made me realise how irrelevant what I was learning through my university course actually was to my job. Due to this, I will be seeking to complete the remainder of the modules in this diploma through blueVisions."

Damien Bleeker Project Coordinator, Liverpool City Council, NSW

"Thank you for a wonderful course....This has been by far the best development course I've ever been a part of."

David Darcy LSPSPO - Defence Materiel Organisation

"Having sat in at various times in both courses, as well as being present for the final summary and feedback sessions I was really impressed with the positive feedback and outcomes. The blueVisions trainers did an awesome job and really motivated and inspired both groups. The level of the course was spot on for each group."

Brian Clarke Leadership Development Coordinator, Gasco