BSB40515 - Certificate IV in Business Administration

Face-to-face duration: 8 days
Qualification completion timeframe: 12 months

Course Objective

This qualification is suited to a range of individuals who use well-developed administrative skills and a broad knowledge base in a wide variety of administrative contexts. They apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources.

They may provide leadership and guidance to others.

This course will equip students with the essential knowledge, specialised administrative skills and attributes to manage and administer business activities effectively in the workplace.

Units of Competency

  1. BSBADM405 - Organise meetings
  2. BSBFIA401 - Prepare financial reports
  3. BSBINM401 - Implement workplace information system
  4. BSBITU401 - Design and develop complex text documents
  5. BSBITU402 - Develop and use complex spreadsheets
  6. BSBWRT401 - Write complex documents
  7. BSBCMM401 - Make a presentation
  8. BSBCUS402 - Address customer needs
  9. BSBINN301 - Promote innovation in a team environment
  10. BSBWHS401 - Implement and monitor WHS policies, procedures and programs to meet legislative requirements


  • Office administrators (including accounts clerks, personal assistants, data entry operators, records officers, receptionists) seeking to upgrade their skills and obtain a formal qualification
  • Individuals wishing to enhance their career opportunities in the business services sector

Foundation Skills

This course includes foundation skills as prescribed in each unit of competency. Foundation skills are a combination of English language, literacy and numeracy skills (LLN) - listening, speaking, reading, digital literacy and use of mathematical ideas, together with employability skills such as collaboration, problem solving, self-management, learning, and information and communication technology (ICT) skills required for participation in modern workplaces and contemporary life.

Delivery Strategy

The course will be delivered over eight (8) days of face-to-face workshops and will be led by our experienced trainers.

Each session contains a student manual that includes a series of theories and models, accompanying information, additional reading, written activities, reflective tasks and PowerPoint slides as well as the formal assessment.

Program Duration

We offer students up to 12 months to complete the Institute of Management BSB40515 - Certificate IV in Business Administration qualification. The course can be completed earlier depending on experience and recognition of prior learning.

RPL and Credit Transfer

Institute of Management can formally recognise a student’s existing level of skills and knowledge in two ways:

  • Recognition of prior learning (RPL)
  • Credit transfer

Assessment Requirements

The objective of the assessment process is to help students consolidate and build on the formal learning delivery of the Certificate IV in Business Administration course, through the application of learning into their current or future work role.

The assessments are designed to cover a range of skills and knowledge required to demonstrate achievement of the course objectives. Our aim is to collect workplace evidence on several occasions and in a variety of contexts and situations.

Requirements to Receive the Qualification

This course has no core units. It requires the completion of ten (10) elective units of competency, which contain the prescribed foundation skills.

Pathways from the Qualification

Program Outline

Session 1

Day 1

Introduction to BSB40515 Certificate IV in Business Administration
BSBINM401 - Implement workplace information system
BSBFIA401 - Prepare financial reports

Day 2

BSBBITU401 - Design and develop complex text documents

Day 3

BSBWRT401 - Write complex documents

Day 4

BSBITU402 - Develop and use complex spreadsheets

Session 2

Day 5

BSBWHS401 - Implement and monitor WHS policies, procedures and programs to meet legislative requirements

Day 6

BSBCUS402 - Address customer needs

Day 7

BSBCMM401 - Make a presentation

Day 8

BSBINN301 - Promote innovation in a team environment
BSBADM405 - Organise meetings

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"The Student Manual is a logical, carefully thought through and well presented document. The face-to-face facilitators are helpful, patient, knowledgeable and passionate. Thank you for the time and effort that blueVisions have put into preparing and supporting this course."

David Thorpe iiNet Australia

"Your personal contribution to our training has been invaluable. Your infectious high spirits and genuine want for our success have shone through. I sincerely thank you for your efforts over the past two years."

Stephen Davies Group Manager, Construction Services Group, NSW

"Your course made me realise how irrelevant what I was learning through my university course actually was to my job. Due to this, I will be seeking to complete the remainder of the modules in this diploma through blueVisions."

Damien Bleeker Project Coordinator, Liverpool City Council, NSW

"Thank you for a wonderful course....This has been by far the best development course I've ever been a part of."

David Darcy LSPSPO - Defence Materiel Organisation

"Having sat in at various times in both courses, as well as being present for the final summary and feedback sessions I was really impressed with the positive feedback and outcomes. The blueVisions trainers did an awesome job and really motivated and inspired both groups. The level of the course was spot on for each group."

Brian Clarke Leadership Development Coordinator, Gasco